You can adjust these settings in the mobile section of MyBT. This is actually faster for the console. My BT parental controls has never worked since I moved home (fine at old address). This Parental Controls feature allows you to set up unique restrictions on internet access for each member of your family. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. See how to set up BT Parental Controls and which sites to block. If you can find a router which only allows connection to a "whitelist". on 11-05-2020 03:27 PM. Keith_Beddoe. Check the instructions that came with your router for how to do. . Please try after 15 minutes. If you are not able to acce. EE. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. 5. @SteveoSteve. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. They remain OFF. You can control some of the features your child can use and content they can access on speakers, Smart Displays, and Smart Clocks with Google Assistant parental controls. This is so frustrating and can't be expected behaviour. Plug the other end into one of the yellow ports in the back of your broadband hub. You have been temporarily locked out. Check the instructions that came with your router for how to do. 168. Once activated, you will then be able to change your filter level to. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. Parental controls wont turn off. this post relates to Parental Controls. 5. . The Parental Controls are separate to the wifi controls, to set them up see below. There have been a few issues with parental controls not. BT Parental Controls help keep your children safe online. If the MAC address is changed, then there would be no connection. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. Controls & Settings guide. Everything is going great but I can't set up BT Parental Controls or Web Protect. It's free for all BT Broadband customers. Parental control apps are no use what so ever. 168. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. 5. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. These filters will. The Parental Controls are slightly different in that you need to click. Use your parental control PIN to control access to programmes with an age rating. For example, you can control your children's internet use when you're not about. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. We’ll email or text you when your broadband is ready. Spent over an hour on the phone with helpful BT chap in Swansea, did 'shipping condition' reset to TV and reset hub (pinhole at the back), but no luck. Parental controls wont turn off. The default PIN is 1234. If you delete your account – your settings will be lost. It uses a mobile signal to connect your devices until we've fixed the fault. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. Broadband. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. Sign into your My BT account online. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this? I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. When I try to access certain websites (e. By Sam Loveridge December 13, 2013 5:35 pm GMT. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. At this stage, you’ll be asked to enter your admin password. I The hub manager settings and MYBT settings are all correct and the settings do not work. Yup, using the MyBT app parents can pause the internet for. Parental controls and PINs. You can change it at any time. Open the Amazon Alexa app. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. I have tried everything, help pages on BT. If you delete your account – your settings will be lost. I have done so a number of tim. Full Fibre 900 with Halo 3. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. BT Virus Protect Download it on your device so you’re protected whenHello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. . If you want to make any changes to the hub settings, you'll need the admin password. I know you can get various parental control software for most devices but I honestly. Use your parental control PIN to control access to programmes with an age rating. For BT Access Control to work you need to switch it on. Once you’ve clicked on the device, the following screen should appear. There are a range of filters to choose from to block. Switch BT Smart Hub 2 User Manual (2 pages) Switch BT Smart Hub User Manual. The tool is quick and easy to set up and simple to manage. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. I have seen other posts with similar issues and have tried the solutions recommended. Do I need to g. . You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Step 2 – On the Apps screen, select Settings. 168. Any help would be most appreciated. I have BT Fibre with Smart Hub 2. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Connect your new Hub 5 directly to your phone socket using the broadband cable (light grey ends) and filter. 6. Home phone including Digital Voice; BT Mobile; Email. To check if your Content Controls are active at any time, just repeat steps 1-5. Is a moderator able to help wi. Receive personalised resources and advice for your family. Set up your Smart Hub Plus by following the instructions in the EE app. 3. (9,015) $59. 1. The default PIN is 1234. 5. Hi, I am unable to turn on the built in BT Parental Controls because they are "unavailable" it has been months since this problem first occurred and the issue of unavailable parental controls still persists. Connect a laptop to the back of the Hub using a network cable. 1. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Here are some answers to help you. Can you confirm that is your BT Mobile parental controls that you are trying to turn on, or the ones. When I login online it says Parental Controls are active, although they’re not! Hence my kids have access to anything (mind you,. BT Parental Controls. Prices and terms subject to change during the contract term. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. The parental controls set for your Broadband Backup may be different to those on your normal hub. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device including the ability to stop the internet. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. It’s also important to consider installing anti-virus software and parental controls:Remember that parental control settings are only one part of online safety. 254 into the address bar. Look for “DNS SETTINGS” or something similar – it may be set to “AUTO”. Hi My Parental controls are set and active but do not block any sites on any devises in the house. I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. The only solution I can see is unplugging and hiding the BT hub overnight but this is a pain to remember to connect it each morning. With BT access controls you can manage how your device accesses the internet during certain times of the day. Simple. Get 3 months free broadband. 5. You can also select Settings from your remote control, Home Menu or with voice control. Everything is going great but I can't set up BT Parental Controls or Web Protect. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. • Control your Kids internet access with touch of a button. Coverage checker. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. 12. 31K subscribers. 1. 1. PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. I am trying to override a blocked site but BT. There doesn't seem to be any way to set parental controls at all. I have a brand new Smart Hub2 received this month after moving house. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-B User Guide-SI v7 [2]. 4. The Light, Moderate and Strict filter levels give a good range of pre-set options for families who want to set something up quickly, although. More top tips include: Talking to your child. 2. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. The issue I'm having is tha. The same firewall and BT Parental Controls from the company's previous models are also included, so you can restrict web access if needed. Works when using your BT ID on UK BT Wi-fi hotspots. • Control your Kids internet access with touch of a button. Received a shiny new smart hub two weeks ago. Hi welcome to the community and thanks for posting, I'm sorry to see you're parental controls stopped working after you moved home. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. Flexible and affordable sim only deals with no contract. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. pausing the internet for your children during mealtimes or after bedtime). In addition, a Smart Router typically offers better range than a Smart Hub and can be used with any Internet Service. Plug one end of the ethernet cable into the yellow ethernet port in the back of the TV box. Thanks NeilYou have had too many unsuccessful attempts to login. Low on minutes, data or texts? Just add one of our bolt-ons. Simply log into My BT and navigate to the ‘TV and Sport’ section under ‘Your products’. Total Security: HomeCareTM provides personalized features, including Parental Controls, Antivirus, and Quality of Service (QoS)* to ensure a safer online experience. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Re: Whole Home Mini Disc Wifi Extenders and Parental control. 1. The main difference is that a Smart Router is able to automatically connect to the best possible WiFi signal, while a Smart Hub does not have this capability. 5hrs trying to figure this out. Home phone & Mobile. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. The default PIN is 1234. BT Virus Protect works on compatible PC/MACs. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. Smart Hub 2 - switch on Wi- Fi Controls. Use your parental control PIN to control access to programmes with an age rating. My BT broadband parental control is suddenly broken for more than 1 week now. They are easily over come and are device specific. A site is being blocked incorrectly by BT Parental Controls. It will also keep nearly all parental controls on so kids are safe ish to search. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. 0 Ratings. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. Click Change Settings next to BT Access Controls. No Removable password card BT Smart Hub. Ive had a long couple of weeks. Existing customer with a BT Hub. But also let them know that they can talk to you to discuss why certain settings are in place. The ideal parental control companion. 1. 99/month. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. BT Home Hub 5. Annual price changes and terms apply. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and. Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Press ‘Enter’. BT Parental Controls allow you to restrict certain types of websites on. Amazon's Eero Pro 6 is a tri-band mesh Wi-Fi system that provides relatively good wireless coverage and doubles as a home automation hub. BT Virus Protect Download it on your device so you’re protected whenPress the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. If you have FTTC, then you will need a VDSL modem/router. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. Email; Billing. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. Tap Echo & Alexa and select the device you want to enable controls on. Use your parental control PIN to control access to programmes with an age rating. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. Flexible and affordable sim only deals with no contract. To find out how to use it, just click on the dropdown for your Hub. These filters will also apply if you use your BT ID to log in to BT Wi-fi. I get an email telling me I have made the changes and have active parental controls, but nothing. My Smarthub keeps adding additional Mac addresses into the Access control page and then turning off all devices connected on wifi. Let your kids browse online safely. Are you a business user?We’ll email or text you when your broadband is ready. - record clips and take snapshots of what’s happening when. 28. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Hi Dave, Mine is working now. Open a new web browser on a device connected to your Hub and type 192. It’s also important to consider installing anti-virus software and parental controls: Remember that parental control settings are only one part of online safety. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Your hub might need to update its software. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. Content Lock settings let you set parental controls to help keep your family safe. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. BT Sport; Mobile Plusnet Mobile; Sim only deals. Click on the clock icon and set the times when the. I am trying to override a blocked site but BT. Find the best signal location in your house - this is often near a window. I’ve since upgraded to a Ubiquiti kit. For new Full Fibre 900 with Halo 3 customers that sign up for 24 months, £83. As part of the Parental Controls service, we have automatically enabled Google and Bing SafeSearch. I have restarted the Smart Hub but still does not work. 254 in a web browser to open BT Hub Manager. You may want to keep your Mini Hub plugged in to make. You can get BT Parental Controls by accessing them through your My BT account. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. Watch the video to get quick tips on how to manage parental controls on BT Broadband. I'll swap it back later when the family are in bed and see if the safeguard settings work with my plusnet hub if not then I'll know it's not the BT hub that is the issue. Network IP on Macbook now shown as 192. . . 3MB/sec by a 10MB/sec margin, and its. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Before you go ahead, try these steps to improve your wireless connection. 168. Type 192. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. If your device supports WPS, just press the button on your Hub –. . BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Set good, strong passwords where you are able. . I receive emails saying they are ac. Keith_Beddoe. This is interfering with our Windows Server 2019 DHCP. Simple. Page 5 When you connect a device to your Hub for the first time, your web They’re on the back of your Hub. You need to change this to “Manual”. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. BT Parental Controls is a network based solution designed to help parents protect their children online. Bolt-ons. . BT Access Control lets you set times when certain devices on the network can't connect to the Internet. Once you’ve clicked on the device, the following screen should appear. I've tried :BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. As was previously mentioned you don’t need to switch off the firewall you just need to switch off the 5ghz network on the Smarthub. That’s why we include BT Parental Controls free with all our broadband packages. Our network reaches over 99% of the UK, so we've got you covered. 254 in a web browser to open BT Hub Manager. Pack your Mini Hub with all cables and instructions into the original box. This will open the Hub manager. . Download Link - Direct Download, Instant Download. Month 4 from £32. 2. Parental controls are just part of the way you can help keep your child safe online. Packet loss will happen if the cable connections are incorrect and the connection is loose. #1 parental controls for all your kids’ mobile devices. 35 BT Smart Controls | Support | Terms and Conditions | BT Smart Controls Version 1. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. Schedule time offline. There are a range of filters to choose from to block content and usage. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. 3. Parental controls leave search sites such as Google and Bing accessible. BT introduces internet filter for all devices. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. 3. BT Smart hub 2 parental controls. They are easily over come and are device specific. 98. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. 50K+ Downloads Everyone info About this app arrow_forward Check in when you’re miles away Watch over your family, pets and home wherever you are. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Bills & Packages; BT Groups. You can get BT Parental Controls by accessing them through your My BT account. BT has launched BT Parental Controls to help protect children online, offering internet filters for. Due to some special reasons such as application cache, security software protection, VPN encrypted connection, etc. . Your payment PIN can be used to. I have a slight concern also that the other BT. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. Open a web browser. Recordings are only available to watch on the TV box on which they were recorded. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. . • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. Set up your card in minutes. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. TV & Broadband. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. . BT Parental Controls. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Help & supportYes. I'll send you a. Most new devices work well with dual-band wi-fi. Before you go ahead, check out our tips for improving your wi-fi at home >. Bundle Price: $89. 0 RatingsJust go back to using your old home hub, if it does everything you want it to. Enter your BT hub admin password. Flexible and affordable sim only deals with no contract. 00. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. . Click on the device from the list. . It seems no matter what you do kids can get around it, it’s really frustrating Thank you tho I appreciate you taking the time to respond. . ADSL/Copper broadband. Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box Pro up and running. Learn about the 4G Mini Hub for BT Halo customers. You can then set up your BT Smart Hub. Full product description, technical specifications and customer reviews from BT Business Direct. Once activated, you will then be able to change your filter level to. BT also offer the following functionality:Existing customer with a BT Hub.